Leicester's trusted transport specialists — available 24/7
0116 2609690 Bookings@toppstaxis.co.uk

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: April 2026

Who We Are

Topps Taxis Leicester is the data controller responsible for the personal information collected through this website. If you have any questions about how we handle your data, please contact us at Kerry@toppstaxis.co.uk or call 0116 2609690.

What Information We Collect

We may collect the following personal information:

  • Your name, email address, and phone number when you submit our contact form or enquiry form.
  • Journey details such as pickup and drop-off locations, dates, and times when you request a quote or booking.
  • Any additional information you voluntarily provide in your message.

How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiry or booking request.
  • Arrange and confirm transport services.
  • Contact you regarding your booking or any changes to it.

We do not use your personal data for marketing purposes without your explicit consent.

How We Collect Your Information

Information is collected when you:

  • Submit the contact or enquiry form on our website.
  • Call or email us directly.

Information submitted via our website contact form is processed by Formspree (formspree.io), a third-party form handling service. Formspree processes data in accordance with their own privacy policy and GDPR compliance framework.

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected — typically the duration of your booking and for a reasonable period thereafter for administrative purposes. You may request deletion of your data at any time (see Your Rights below).

Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. We only share data where necessary to fulfil your booking (for example, passing journey details to the assigned driver) or where required by law.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ('right to be forgotten').
  • Object to processing of your data.
  • Request restriction of processing.
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at Kerry@toppstaxis.co.uk.

Cookies

This website does not use tracking cookies or analytics cookies. We do not use Google Analytics, advertising pixels, or any third-party tracking tools. The only cookies present may be those set by the Formspree contact form service.

Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of this website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Topps Taxis Leicester
Email: Kerry@toppstaxis.co.uk
Phone: 0116 2609690